Here at BSc Sports Therapy Limited we have a 24 hour cancellation policy. This means that if you fail to notify us within 24 hours of your appointment, you will be charged the full fee for the appointment slot. Our reminders for appointments are sent out 48-72 hours prior to the session via an automated service, which we feel will give you plenty of time to notify us if you need to reschedule. This is made clear upon your first visit to the clinic and will form part of the initial consultation form. Should you have any questions regarding the cancellation policy, please do not hesitate to contact us.